"Dr. Long himself is friendly enough and makes you feel comfortable, but his staff is terribly rude and does not follow thru with anything. its been over a month since I seen him and I am still trying to get his office staff to finish faxing my paperwork to the insurance company. I have an apt in 2 days and I called them to asked them if they had heard from insurance company of course not. because the paperwork isn't in yet. I am looking for a new surgeon . Even though my acid reflux and hiatal hernia isn't bothering them it is me and I want it taken care of. I am tired of being dismissed and a afterthought"
