"Once the surgery was done and I'd lost weight then gained it all back - he acted differently. Like my failure has nothing to do with him. He contradicted what he told me - I told him I was too tight and he said no I wasn't - then the next appointment said I was too tight and thats why I gained. I am MISERABLE - fat, throwing up and in pain. I wanted the band unfilled - he said NO. I wanted a revision - he said NO. I wanted the band out - he said NO. So that's it..he puts it in and if you succeed its because of him....if you fail....its because you aren't DIETING CORRECTLY.
I had hoped there would be more support and less judgement.
knowledgeable
good bedside manner
caring
Lots of patience (takes lots of time to be sure you understand)
My personal opinion: Do not like a particular office staff person that takes care of insurance. Doesn't keep you informed. She thinks she knows it all and because of this my surgery was delayed 60-days. You must manage your journey toward surgery and not rely on office staff. I understand that they "do this all the time" but in my opinion they should listen to patient.
Doctor's office very regimented and lots of requirements but ALL were good information and easy to do. The emphasize before and after care very well.
Although they give you lots of printed information about the procedures and what to expect - I did find it difficult to obtain specific information as to the specific steps (as done my their office) from insurance submission thru the testing process to the surgery date (which is where I am now). It was like they 'handed' out information only when you reached certain 'milestones' like insurance approval. I knew i'd be approved and if I wasn't I was going to pay out of pocket so I would have liked a little more specific information.
I have used this doctor's office for other surgeries for myself and family so I feel confident in saying that they have EARNED their designation as a "Center of Excellance".
I'll let you know what happens AFTER surgery.
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