Premier Protein

slatond
on 6/18/14 12:30 am

I have been drinking the RTD Premier Protein for 2 yrs now. But w/in the past couple of months I have purchased 2 cases' @ Sam's that have been "BAD" - odd bubbles / pieces in it and 1 had a sour taste...... Anyone else having an issue. 

Dreamingofbeaches
on 6/18/14 12:41 am, edited 6/18/14 12:41 am
with

Yes. I have only bought one case because I am new on this journey. The first several were fine. I opened on yesterday, first day of 14 day pre-op diet, and it had filmy pieces in it. Disgusting. I've heard multiple people mention this. People talk about vanilla, but my bad ones are chocolate. I am going to email them and complain. 

-Jen

    

Consult weight 4/7/14: 381.5   SW 7/1/14:

    

PremierProteinRepres
entative

on 6/22/14 4:34 pm - Emeryville, CA

Hi Dreamingofbeaches, We recently had a batch where the protein clumped. We're so sorry you had to experience this! Please be assured that there is no health or safety concern. We'd be happy to replace your shakes at no charge. Please call us at 888-836-8977. We appreciate your business very much!

TruemansMom
on 6/18/14 12:43 am
VSG on 06/24/13

I get mine at Costco and stocked up during their 5 dollars off last month. Over the weekend I found one of them had swelled up and leaked all over the rest in the box. When I opened it it was totally congealed. How 1 out of 18 can be warmed to over 140 degrees is a mystery to me (that's the oint where whey coagulates). I'm thinking it is a factory quality issue. If more were bad I'd be taking them back, for sure. Even on sale they need to useable!

I've been drinking them for a year now and am starting to burn out on them. I've switched from chocolate to vanilla and am now looking for strawberries & cream. May have to look into powders.

:(

 

Jan D.  5'-8", highest wt 231, surgery wt 213

    

    
lnettles1963
on 6/18/14 2:46 am
VSG on 07/12/13

Found Strawberries and Cream at Sam's. $19.00 for 12.  It tastes like Nestle's Quik Strawberry syrup.

They don't sell the 18 at Sam's

I got a bad box about a two months ago of the Chocolate, I called Premier and they sent me a new box. They have switched the formula and it is suppose to be better now. I have not had anymore issues. I drink about a box a week.

   

    

    

    

    

    

    

    

 

 

 

 

 

    

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

    

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PremierProteinRepres
entative

on 6/22/14 4:35 pm - Emeryville, CA

Hi Truemansmom, We recently had a batch where the protein clumped. We're so sorry you had to experience this! Please be assured that there is no health or safety concern. We'd be happy to replace your shakes at no charge. Please call us at 888-836-8977. We appreciate your business very much!

Gwen M.
on 6/18/14 12:45 am
VSG on 03/13/14

Yup.  I ordered mine from Amazon and had no problem with the first many cases, but the last 3-4 were horrible and chunky.  I stopped getting them and only use protein powder with almond milk now.  It's not quite as convenient, but it works and I don't have to deal with the risk of a bad case.  

VSG with Dr. Salameh - 3/13/2014
Diagnosed with Binge Eating Disorder and started Vyvanse - 7/22/2016
Reconstructive Surgeries with Dr. Michaels - 6/5/2017 (LBL & brachioplasty), 8/14/2017 (UBL & mastopexy), 11/6/2017 (medial leg lift)

Age 42 Height 5'4" HW 319 (1/3/2014) SW 293 (3/13/2014) CW 149 (7/16/2017)
Next Goal 145 - normal BMI | Total Weight Lost 170

TrendWeight | Food Blog (sort of functional) | Journal (down for maintenance)

PremierProteinRepres
entative

on 6/22/14 4:38 pm - Emeryville, CA

Hi Gwenmo, We're very sorry you experienced this. We had a batch recently where the protein clumped, but we've fixed the issue with a change in our formula. We'd love for you to give us another shot. Please call us at 888-836-8977 and we'll replace your shakes right away at no charge. We appreciate your business very much!

50shadesofsleeve
on 6/18/14 1:08 am

My last chocolate  ones came out like pudding....ugh so now I only buy vanilla . I add PB2 and it's great

PremierProteinRepres
entative

on 6/22/14 4:40 pm - Emeryville, CA

Hi 50shadesofsleeve, We recently had a batch where the protein clumped, but we've fixed the issue! We'd be happy to replace your shakes right away at no charge. Call us at 888-836-8977. Thanks and we appreciate your business!

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