"The first time I saw Dr. Lord was at one of his seminars. I was very impressed. He was very confident, excited about what he did and
had a great personality. When I met him in his office, he definitely put me at ease, as did his whole staff. Dr. Lord and his staff treated me as if we had been friends for years. He was very interested in what I had to say and he answered all my questions where I could understand. I was very surprised at all the pre-op tests ordered and so thankful, since I had so many health issues and just not a very good candidate for surgery. He made sure I understood all the risks involved in WLS. After surgery, Dr Lord has a structured aftercare program which is just great. I had researched and researched WLS but after surgery I found there was still so many things I didn't know.
The support groups give me a chance to talk with patients on the same journey as me and compare notes. I really do not know how to rate Dr. Lord. There has only been one perfect person in this world, but on a scale of 1-10, I would rate his performance as a surgeon 9.5. This is definitely, in my book, one surgeon, whose healing hands are being guided by a higher power. He is a very competent surgeon and I cannot find anything wrong with his bedside manner. A patient wants a surgeon that is confident and believes in himself and cares about the patient. "