"First impression was of a busy man, but more than happy to fully explain all options for wls and answer any questions. Very polite and engaging.
Later impressions pretty much showed him to be all I needed. Super supportive, always interested in how you feel and happy to talk about any concerns. At one point my weight was getting up a little more and he did say "don't gain any more weight." It was enough to make me take control, but in no way did it give me a negative impression of him. In fact it showed he wanted me to be in the best condition possible for the surgery.
Office staff are great.
I'm only 1 week post op so I cannot review after care at the moment. I do know I can call at any point of my recovery for advice from the Dr. or dietitian (Donna) . I know the hospital has a pre/post support group.
Dr. Schuster covered all possible risks and chances of leaks in the pre op chat. He covered exactly what he would be doing in surgery and what to expect even as I enter surgery room. I have to say I had no nerves going to surgery as I knew I was in good hand. I knew exactly what to expect at all phases.
I would rate Dr. Schuster and his staff at 10/10 at the moment. I feel Dr. Schuster is a very, very skilled surgeon, he cares about his patients, is respectful and polite, but if he needs you to do something, he will tell you to do it. That's how I like it.
As for the question - Which is better, surgical competence, bedside manner, or are both great?
Surgical competence has to be the most important, but bedside manner shows the connection and respect of a Dr.. Dr. Schuster has both."
"Hospital was super clean, new (3 years old), newest equipment (da vinci robotic assist surgery), GREAT nurses and support staff. Rooms are very private, with new TVs, beds and other equipment. Staff respond fast with any needs. Even though I was next to a nursing station and liked my door open a little, it was very quiet. Staff always ready to walk with you post op. Really, I could not have been happier with the whole experience."
