Randall's Gift Cards

Hey All, I just found out that if you sent an online gift card to help out Randall's family, the email address that was posted was incorrect. He did not receive the gift cards! I am going to try and see if I can get Wal-Mart to cancel it if it has not been redeemed. I'm hoping the email address just bounced. His correct email address is [email protected]. Once I learn from Wal-Mart what we can do I will update this post.

Thank you Greg! I didn't see your post before posting. God bless all of you and I am so sorry for all this trouble! Randall, Torey, and Allison Culpepper

Fortunately the old email address bounced, so hopefully no one else got to use it. I will check tonight with Wal-Mart.

hey Randall, it took me all of one minute to fix it! they really are great. let me know if it comes through for ya......Carbonblob

Wal-Mart was very good about changing things. No problems at all. Call 1-800-966-6546 between 6am and 1am CST. Just hold the line and a customer service agent will come on. Took all of about 4 minutes from start to finish. I was really impressed. I'm a retail technology analyst by trade so I critique retailers for a living...this experience was how it should be.

I also went thru the process with Walmart. I received an email a few hours later with the receipt for the update. I hope it's a generic email and they aren't going to charge me again like it says they're going to do. Bill

Fixed. Thanks for the heads up Greg. -Daniel